Terms and Conditions

Terms & Conditions for EU Users of Woomatch.com

  1. Introduction
    Welcome to Woomatch.com, a platform dedicated to adults seeking affairs. By using our services, you accept the following terms and conditions. These terms apply to all EU users and are in compliance with applicable EU law, including GDPR.

  2. Acceptance of Terms
    By creating an account or using our services, you agree to these terms. If you do not agree with any part of the terms, you should not use Woomatch.com.

  3. Membership Requirements
    To create an account and use Woomatch.com, you must be at least 18 years old. By registering, you confirm that you are of legal age and legally entitled to enter into these agreements.

  4. Prohibited Content and Conduct
    Woomatch.com has a zero-tolerance policy towards illegal activities, including but not limited to:

  • Sex trafficking and human trafficking: Any activity that involves the exploitation of people or the promotion of sex trafficking is strictly prohibited.
  • Child pornography: We do not accept under any circumstances the submission, sharing, or distribution of child pornography or any form of material that exploits or harms minors.
  • Commercial Ads: Profiles that create commercial ads (e.g., massage ads or offers of payment for sex) will be deleted. This also applies to ads for paid modeling jobs or other financial services.
  • Member Conduct: You may not engage in any behavior that is illegal, abusive, or unacceptable on the platform. Violations may result in the immediate suspension or termination of your account.

  1. Review of Photos and Profile Texts
    We manually review all photos and profile texts and reject those that do not comply with our guidelines, as specified in our general terms and on the upload page. If you want an explanation for the rejection of a specific photo or text, you are welcome to contact our support team via email.

  2. Personal Data and Privacy
    We are committed to protecting your privacy in accordance with GDPR. Your personal data is collected, stored, and processed with the utmost care and is only used for the purposes you have consented to. Please read our Privacy Policy for details.

  3. Your Account
    You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect unauthorized use of your account.

  4. Cancellation and Withdrawal
    Yes, it is possible to cancel your payment, but only if you have not used your subscription within the first two weeks after purchase. If you have visited profiles, sent or read messages, or deleted your profile, the product is considered used, and you are not eligible for a refund. If you wish to exercise your right of withdrawal, you must log out immediately after purchase and refrain from logging in again. Then you should contact our support team and inform them that you wish to cancel your purchase.

  5. Deletion/Deactivation of Account
    You may choose to delete or deactivate your account at any time through your account settings. Please note that deleting the account is permanent and cannot be undone.

  6. Changes to Terms
    Woomatch.com reserves the right to change these terms at any time. Changes take effect when posted on our website. Continued use of the service after the changes implies that you accept the new terms.

  7. Governing LawThese terms are subject to and interpreted in accordance with EU law. Any disputes shall be resolved by the competent courts in the relevant jurisdiction.

  8. Contact
    If you have any questions or concerns about these terms or our privacy policy, you can contact us by email at: support@woomatch.com.